What information do we collect?

We collect information from you when you visit our website or complete a form.  When completing a form or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information and other relevant details as regards a death, condolence, tribute or planning for a death.

How We Use Your Information

We use the personal and/or Personally Identifiable Information you provide for our internal purposes, such as contacting you, confirming and tracking your order, analyzing trends and statistics, system administration, overall aggregate Website usage, informing you of our new products, services and offers, and providing you with information about us and our products.

When you complete and submit an online form, the information you submit is added to our electronic data base. The submitted information, along with the email copy sent to you, will be used for the express purpose of providing funeral services to you or the person designated on the form. From time to time the Condolence or Tribute form details you submitted may be used for the express purpose of communicating with you and/or providing your submitted email address to the family of the deceased person you submitted the Condolence or Tribute to.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also share information that we have collected with governmental agencies and other organizations assisting us in fraud prevention or for investigative purposes. We may do so when permitted or mandated by law; trying to protect against or prevent fraud; attempting to prevent unauthorized or improper transactions; or investigating fraud or improper conduct that has already taken place. In these instances, the information is not provided to these agencies or organizations for marketing or any other unrelated purposes.

Additionally, when you purchase from us through our Website we may need to contact you via phone, email, or mail to address issues specific to your order, even if you have opted not to receive communications from us.

From time to time we may also market certain third-party services through our Website. Should you choose to accept an offer from a third-party, we will pass your relevant Personally Identifiable Information, including your name, postal address, credit/debit card number and any other required billing information to that specific third-party.

Finally, if some or all of the business assets of any of our companies are sold or transferred; we generally would transfer the corresponding information regarding our customers and visitors to the purchaser. We also may retain a copy of that information.

Cookies

We use cookies and we may send a “cookie” to your computer. A cookie is a small piece of data, sent from a Web server and placed on your computer’s hard drive. A cookie cannot read data off your hard drive or read cookie files by other websites. We use cookies to learn about your web surfing habits or preferences so we may better personalize your experience the next time you visit our site. Cookies are designed to make websites easier to use and access. Cookies are also used to monitor to what site a person travels after he or she leaves a certain site, as well as which banner advertisements attract a user. The use of cookies is a normal Internet business practice and you’ll find them employed by many websites.

Our Commitment to Data Security

To prevent unauthorized access, the server that hosts this site has put in place appropriate physical, electronic and managerial procedures to safeguard and secure any information we collect online. As you know, there have in the past been incidents where third parties unlawfully intercept transmissions and abuse or misuse your private identity information. Although we work very, very hard to protect the privacy of your name and email address, we cannot and do not ensure or warrant the security of any information you transmit to us, and you transmit information at your own risk.

Third Party Links

This Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy and we are not responsible for the privacy practices of such other websites. We encourage our users, when they leave our site, to read the privacy statements of each and every website that collects personally identifiable information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page.

How to contact us

If there are any questions regarding this privacy policy you may contact us through our contact page.